Overall Experience
Quality
Price
Convenience
Jeremiah did a great job with instal of new thermostat and took time explaining all features.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jansen was very knowledgeable and professional. He explained the work he was doing, why he was doing it, and how it would improve our situation. He also gave us multiple options for things that needed to be done without pressuring us into getting it done immediately.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On line services were available after hours. Scheduling an appointment at my convenience was offered. Technician arrived when scheduled and was completed in less time than quoted.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We signed up for the Annual Maintenance right after purchasing our home. I wasn't so sure it was worth it, but I found the electricians very professional and the work they did was quality. I wasn't so sure about the initial HVAC visit in fall of 2023, but we just had our spring 2024 visit from Jeremiah and I will say he made it worth it. I watched over his shoulder, mostly just out of curiosity and a love to learn. He was patient answering questions, and I was very surprised, especially considering the other con-artists,,, ur... i mean contractors I've dealt with. Jeremiah was very knowledgeable, and performed the maintenance with a thoroughness and attention to detail I can rarely ever find. As an engineer, I likely view things more critically and detailed that others, but that didn't phase Jeremiah in the least. He provided several photos of not only the work he recommended, but the results afterward, as well as other areas that did not need additional attention. Luckily, he found some things that could have caused problems, and we were able to correct those now so that we are not having worse problems at a time when it is difficult to get a technician scheduled. I would definitely recommend Jeremiah, and he is a sterling representative of TE Certified. I plan to ask for him next time by name. TE Certified should be okay with that as he sold me on some tasks that I could have done myself, but elected to have him do them because of his professionalism and demeanor. Great job Jeremiah!
Overall Experience
Quality
Price
Convenience
Our technician (Kevin) was excellent. He was professional, knowledgeable and communicated very well.
Overall Experience
Quality
Price
Convenience
Great personality, knowledge, friendly and left the work area very clean.
Overall Experience
Quality
Price
Convenience
The technicians were very polite, professional, knowledgeable, and extremely friendly. Could not have asked for better service.
Overall Experience
Quality
Price
Convenience
Installed generator interlocking kit on outside main disconnect
Front main seal replacement on Generac 22kw standby generator
Today when I arrived the 20 amp CH fault breaker for the microwave was showing the diagnostic code indicating that the breaker needed to be replaced. I replaced the breaker with a new dual function breaker, and that all of the breakers in the panel are generation two CH and will likely need to be replaced. I left the customer an estimate to replace the rest of them.
Diagnostic Price quote to replace capacitor and contactor on main level system. Performed inspection on main level system. Furnace and coil upstairs are in pretty good condition. This is a 2019 carrier furnace and AC system. There is minimal flood protection on the system. Recommend adding a wet switch. A clogged drain could lead to thousands in ceiling damage. A wet switch will turn the system off with a quarter of an inch of water in the pan. The current set up will take an inch to an inch and a half of water to turn off system and drain pans are not always sealed. Upon inspection of outdoor equipment found system calling, but not running. Removed cover and it was obvious capacitor has failed. Contactor was also buzzing. Installed a temp capacitor to test and compressor did come on and pressure. Looks OK. Took this information to homeowner and she approved replacement of capacitor and contactor on main level system. While I was installing this customer came and said after considera
Replace existing lights. (Group of 5 is the patio around the fire place, the 15 is for all the landscaping that’s exciting in the back yard.) and 5 in the front yard
Provide and install generator inlet on main disconnect side of home and setup for 30a generator.
Checked filters. Cleaned drain. Checked all operations. Coils and blower wheel needs to be cleaned. Duct work is in very pour condition and needs to be replaced, not repaired. Home owner is going to patch duct work himself until he can get ductwork replaced.
Today I replaced 2 dimmers, 1 3-way switch and 1 4-way switch
Service visit on Generac 22kw standby generator
We were called out to this location for a shower drain draining slower than normal. Upon inspection of the shower drain fecal matter came up through the shower drain. The customer decided based on the options we gave her that trying the tub gun first in the overflow hole would be sufficient. It was unsuccessful at clearing the blockage. We then decided to use the cable machine and pull the toilet. Upon pulling of the toilet I noticed the shut off valve dripping and a shark bite was added to the valve previously. We used the cable machine and cleared the blockage. After blockage was cleared we tested the shower and the toilet. Toilet reset and not caulked. Sewer supervisor visit scheduled.
While inspecting the unit I discovered the indoor capacitor had popped its seal and was leaking oil. I also noticed significant amounts of Biological growth and bacteria inside the unit. Once outside I noticed the outdoor coil is extremely dirty, this stops airflow and can cause serious stress on the components during the summer heat. Also noticed the contactor is chattering (buzzing) extremely bad this is a sign of low health on this component. Finally I checked the outdoor capacitor which was almost completely dead on the compressor side (rated for 45 reading 3) this was the baseline symptom of today’s system failure, but the cause of this symptom was due to lack of overtime upkeep, once we address these concerns noted the system will have the highest chance to prolong life. Customer signed up for homecare.
Customer had pinhole leak on water service line between meter and house. Customer dug up the line and stated they also will backfill. Cut out failed section of pipe and replaced with a band aid repair. Explained to customer that due to the age of the service line and the fact that it was a pinhole leak that it is recommended to replace water service with a new one. Customer decided to perform band aid repair to fix leak and be able to turn water back on to the house. No warranty on repair due to age of pipe material and nature of repair being a band aid solution As stated, customer will back fill hole themselves. Discount applied to repair is due to customer digging the line up and backfilling themselves Emailed customer estimates to replace water service in the future either by trenching or boring and running line through a sleeve to protect from rocks etc Thank you for choosing TE Certified!
Today we came out for system leaking water 2019 icp 3 ton heat pump split. Cycled equipment from thermostat found impacted condenser coil, dirty air filter and no flood protection. Recommend converting to a package unit system and replacing filter every month left option to clean evaporator coil and pumping system down left equipment operational.
We completed the Redevice from last week
