Vincent was very professional, thorough and informative, I enjoyed his service and wouldn’t hesitate to use him again.
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Cole was very nice and professional. He had to troubleshoot what the problem was. Once he identified the issue, he explained the fix. Gave me and estimate, that I agreed to abc he went to work making the repairs. Awesome job.
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Great advice, on time, very efficient, very clean. I cannot say enough good things. Highly recommended. Espectially the extra nine yards from James.
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We’ve used TE several times now and they have always been polite, professional, and thorough in their work. Highly recommended!
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Jeremiah did a great job with instal of new thermostat and took time explaining all features.
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Jansen was very knowledgeable and professional. He explained the work he was doing, why he was doing it, and how it would improve our situation. He also gave us multiple options for things that needed to be done without pressuring us into getting it done immediately.
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On line services were available after hours. Scheduling an appointment at my convenience was offered. Technician arrived when scheduled and was completed in less time than quoted.
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Replaced pop up assembly while talking customer mentioned his pressure was low and he told me his Prv was at the meter when we got to the meter we found a leak so I sold the job to put in a new Prv and repair the water line and add a box with gravel
Arrived on site and customer stated that the drain tech was on site earlier to clear the line at the kitchen sink. Customer stated the drain tech had trouble snaking the line because of a T fitting. I informed the customer to make the drain repair, I would first have to cut the back of the cabinet in order to quote the repair , which customer agreed. Once I exposed the drains, I provided an additional quote, and customer agreed on the additional quote to make the repair. As I begin repairing the drain, I noticed the water was still holding where I made my cut. I informed the customer that the line was still holding, and the drain tech would need to come back out and clear the line. Customer decided to have the drain tech come out while the line was exposed and have them snake it clear before I finished the repair. I got with dispatch and had them schedule a drain tech to come back out tomorrow between 11 and 2, and I will come out tomorrow between 2 to 5 to finish the drain connecti
I came out today to look at terminating and testing some Cat 6 wires for the homeowner. The areas where the Great room, and the second floor. The great room had a short in the wire so nothing can be done but pull a new wire if needed. Upstairs I re-made some taps for the balcony and re tested which passed. I also found the wire from the basement to upstairs that gives signal and plugged it in. The customer opted out to check the panels.
Customer complained of a sour/sewage smell from basement bathroom and utility area connected to it. The old lid was its gasket, and excess concrete was also keeping the lid from making a tight seal, leading to a sewage smell. We removed excess concrete, disconnected pump and removed the lid. We noticed an excessive amount of gravel in the ejector pump’s lid pit, which likely entered the pit during construction of the home. We gave an option to replace the pump with a high quality, liberty pump since we already had everything disconnected. The customer declined to have the pump replaced at this time. We added a high water alarm, replaced the lid, and reconnected the pump. We ran water until the pump cycled 8 times to ensure proper function. We then unplugged the pump and let water run to test the high water alarm. The high water alarm worked as intended. We then plugged the pump back in and ran water until the pump cycled two more times as a final test. Thank you!
-Tripping Breaker- At the service disconnect located on the right side of the house has two AC breakers along with 2pole 60 amp breaker that feeds the pool pump panel within the fence. The customer stated that he has been having issues with the two pole 25 amp GFCI breaker tripping. He also stated to me that he has noticed it’s been tripping more frequently. I performed a ground fault current test on the equipment, grounding conductors along with the equal potential bonding conductor for the pool and was getting abnormally high milliamps of current on the equipment grounds. Both the heater and the pump are tied onto the same contactor inside of the pool pump panel and they are both being fed off the two pole 25 amp GFCI breaker. As I started separating these units and watching my meter, it was determined that the issue was coming from the water heater due to the mA being high after turning on the unit and when turned on everything would appear normal on the screen the an error would f
Customer called about a leak in a water pipe inside the wall. She accidentally hit the pipe while trying to hang a mirror. Cut open drywall and removed section of pipe with pinhole in it. Secured newly repair section of pipe with pipe clamp and pressurized system. Everything is working as it should at this time Provided estimate for replacing kitchen and upstairs lavatory faucet with customer supplied faucets. Thank you for choosing TE Certified
Did toilet rebuild on existing kohler toilet. After install of new parts I turned the water back on to the toilet and tested for leaks and proper function. Everything is working fine as of right now. Thank you for choosing te certified
Came out to flush Halo ultimate after 48 hour soak. Flushed system for 2 hours and then reintroduced water to the system. Ran water at every fixture in the home for 2 to 3 minutes. No carbon particles are present. Thank you for trusting TE Certified with all your plumbing needs.
Call out to complete sold work for a whole home water filtration system. Started work by shutting off water to the home and draining down the system. Once the system was drained, began by cutting out section of copper in order to install whole home filtration system. Installed a bypass for the whole home filtration system. Also installed a bypass for the post filter for the whole home filtration system. Once all work was complete pressurize system slowly to the whole home filtration system in order to primed the filtration system tank for a 48 hours soak before introducing into the home. Tested all work for leaks. No leaks. Return visit is needed next Monday to finalize the system and introduce filtered water into the home. Water was re-introduced to the home through the bypass system, and all air was bled out of the system. Thank you for trusting TE Certified with all your plumbing needs.
We replaced the exhaust fan motors and covers all throughout home. This occurred in the upstairs bathrooms, master bathroom toilet room, main floor bathrooms, and basement bathroom. We upgraded the exhaust fan in the master bathroom by the shower. We installed a new Panasonic bath fan. We set the CFM setting to 80 cfms. This is the middle setting. We fixed ducting issues with all existing bath fans upstairs. We installed 4” to 3” reducers and taped the ducting so that it is properly sealed. We straightened the arms on the foyer chandelier. We also straightened out the sconce lights above the garage doors. We applied caulking to ensure water can not get behind the light fixtures. We also replaced three faulty bulbs in the home. These were covered under the warranty. We also discussed installing a bigger sub panel for future basement circuits.
Called out to address a disconnected PVC pipe in the attic. Found that the vent 45 was disconnected because it was never glued. Give the homeowner an estimate to fix this problem. Homeowner approved and work with started. All old PVC connections were cut out and installed with new PVC fittings. Thank you for trusting TE Certified with all your plumbing needs.
Troubleshoot and Whole Room Redevice
Today we came out for the only system not heating 2022 rheem heat pump split 3 ton. Client just installed Honeywell thermostat during the summer. Went through install instructions found thermostat set up for gas furnace instead of heat pump. Changed to heat pump and energized o in heating. Left all equipment operational and scheduled install supervisor to give options on installing mini split in garage
Arrived on site to install a PRV on a tiny home down the hill from the home as well as replace the failed shower cartridge in the bathroom. I went ahead and removed and replaced the new shower cartridge and then began working on digging out and exposing the three-quarter line coming into a tiny home in order to put on a PRV once PRV was set before entering your home. I went ahead and adjusted the pressure to 65 psi. Once connections were secured I went ahead up and up the water to ensure no issues. Cartridge has been replaced and tiny home now has a PRV installed and set to 65 PSI.
